Programs, Classes, and Activities Refunds and transfers are granted without fees for cancellations received at least 72 hours prior to the first class. Failure to attend a class does not constitute grounds for a refund. Refunds will be provided if an activity is canceled by the District. A transaction fee may be charged for cancellations. Punch passes for activities are non-transferable and non-refundable.
Park Rentals Refunds for park rentals received at least 7 days in advance are processed in accordance with the Park Rental Guidelines and Information Packet and the Contract/Permit.
Facility Rentals Refunds for facility rentals are processed in accordance with the Facility Rental Guidelines and Information and the Contract/Permit.
Payment of Refunds Refunds issued in the form of a check take up to 30 days to process. Refunds may be issued to your Southgate ActiveNet account to use for future programs, classes, activities, park rentals and/or facility rentals. Refunds to a Southgate ActiveNet account are available earlier.
Southgate Recreation & Park District reserves the right to cancel or change program offerings, park permits or facility rentals at any time.
Inquiries regarding a refund need to be provided in writing to Southgate Recreation & Park District. Please email accounts@southgaterecandpark.gov.